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    • Shipping & Returns

    Return Policy:
    You may return new, unopened/unused items within 30 days of delivery for a full refund minus the original shipping cost.

    The following conditions apply:

    • You may return any unused product within 30 days of purchase.
    • In the event of you receiving a damaged order please contact us within 24 hours so we can file a claim with the carrier.
    • All returns must be unused and in original packaging.
    • In the event your item qualified for free shipping, the full shipping price will be deducted from the refund amount.
    • No refunds will be issued on shipping.
    • Please do not write or deface original packaging.
    • Pack the product properly so it will not be damaged during shipping.
    • Do not place shipping label on original packaging.
    • All orders must have freight prepaid.
    • It is your responsibility to insure the returning item for its full value to protect yourself from a lost or damaged item.
    • It is your responsibility to get a tracking number on returned merchandise. We cannot give you a refund for merchandise that does not arrive at our warehouse.
    • Sorry, no returns on close-outs or special orders.

    Please contact us by phone or email before to request an RMA number on any returns.

    Shipping
    We strive to ship all orders that are received by 4:30 pm central time on the same day the order is placed, excluding weekends and holidays.  If an item is backordered or unavailable we will notify you via email as quickly as possible. Shipping only to the contiguous United States.

    Free Shipping
    Free shipping includes standard shipping methods only. Standard shipping may include Priority mail, UPS Ground, and Fed-ex Ground.

    For your order to qualify for Free Shipping it must meet all of the following:

    • Order value, not including taxes, must be $99 and over.
    • Order must be being shipped to an address in the contiguous US only.

    Shipping Methods
    We offer USPS Priority Mail, Fed-Ex Ground, UPS Ground, UPS 3 Day select, UPS 2nd Day Air, and UPS Next Day Air.

    • Fed-Ex Ground 1-5 Days
    • UPS 1-6 Days

    In-Store Pick Up (PLEASE READ IF YOU CHOOSE THIS OPTION)

    If you select In-Store pick up, please allow 2-3 Business days for item to be ready for pick up. The pick up location is located at our Home Office at the following address:

    806 W. Pridemore Dr
    Lincoln, Arkansas 72744
     
     

    FedEx Shipping Map

    Fedex_Shipping_Map

    UPS Shipping Map

    ups_shipping_map